I think that we have made a tremendous amount of progress and we are well on our way to Maintenance Excellence.

Our IDCON Senior consultant’s ability to connect with our people and their ability to quickly gain an understanding of our company and our culture served us very well. Your guidance and coaching have been very valuable to this effort. I look forward to working with you in the future.

“IDCON became a partner-vendor in our journey to improving our success. They worked with us to use a practical, common-sense approach as always but allowed us to modify the journey to include some specific needs in our overall processes, that together, have aligned and improved the way work is being identified and performed in our company.

We are achieving success with this One Domtar approach which combines the foundational elements that need to be in place, with specific business designs to fit the way we do business. The team effort between our two companies made several process changes seem like one cohesive process of improvement to our team members.”

In our mission to continuously improve we have asked IDCON to help us with their extensive experience and the tool CBP [Current Best Practices] to find the best possible work processes and set the stage for the partnership between operations and maintenance. The project is a success.

IDCON's Results Oriented Reliability and Maintenance philosophy support our Reliability efforts from basic to best practices.

Together with IDCON's experienced consultants, ICL Dead Sea achieved significant step-change in the leadership system and process while establishing continuous improvement capabilities.

The IDCON organization was engaged to provide support for our national maintenance best practice initiative. Their team was involved with assessing practices and mentor Fonterra Maintenance staff starting 2004 and onwards. IDCON traveled New Zealand visiting many if not all of our 26 sites to work alongside site leadership teams and specifically our maintenance organization.

I found their team to be engaging, enthusiastic and great coaches that were prepared to operate at any level within the business to ensure the message was well understood. I respect their team and IDCON the way they approach the consulting business and are more than happy to provide this testimonial. I would recommend IDCON to any organization that is developing its maintenance and reliability programs and I wish them all the best in the future.

“I met Christer Idhammar at a maintenance excellence seminar over 25 years ago and he has made a difference Buckeye’s performance. Over the last 25 years, IDCON has made an impact on the industry through a constant message of excellence in reliability, maintenance practices and principles.

The influence of Christer Idhammar and IDCON have had on the leadership at Buckeye continues to reinforce a constancy of purpose staying the course with common sense maintenance principles. That is why today our facilities continue to operate at high efficiencies and why our Foley Mill has received recognition for maintenance excellence”

Note by IDCON: Buckeye was awarded the NAME (North American Maintenance Excellence Award) award 1994.